Vancouver Traveller Bed and Breakfast

Questions and Answers

 

Do you have onsite parking?  What kind of parking do you have?

There is ample free street parking with no time restriction.  Basic rules even without being posted, such as a vehicle must be parked in the directing of traffic, still must be followed. 

What do your rates include?

The rates include tax, complimentary full breakfast between 8-9 am and Wi-Fi.  We reserve the right to assess additional charges for any damages to the property.  There is a fee for using a credit card to pay - please see next question.

What are your accepted methods of payments  ?

We accept cash and traveller cheques.   We accept credit cards, however, there is a 5% service fees to cover the extra expenses and our time.   We also accept bank drafts and certified cheques - please ask for details first.

Do you accept US dollars and what is your exchange rate?

We prefer Canadian dollars but we will accept US dollars.  The exchange rates will not be the highest you can find as we do it as a courtesy and for guests’ convenience.  To give a rough idea – if the exchange rate is $1 US to $1:28 Canadian, you get $1.25.  If it was $1.31, you get $1.3.  We do not round up the exchange rates.  Please note that the online exchange rates are the very best rates we simply do not get.   Please do not use the online exchange rate when you do the conversion if you wish to pay in US dollars.  Banks and currency exchanges ratesare usually a few percents lower.

We have x,y z, allergies and/or dietary needs. Can you tell us about your breakfast?  

Our complimentary full breakfast is served between 8-9 am.  We offer items such as omelets, French toast or bacon and eggs.   In addition, there is always yogurt, fruit and cold cereal.  We cook vegetarian and gluten-free breakfasts upon request with a minimum two days-notice as we may need to pick up ingredients.  If you have severe or multiple allergies, please bring your own special breakfast.  We are not comfortable cooking for strict diets as we are not professionally trained to do so. 

Can you cook breakfasts at x time as that’s when we leave?

Vancouver Traveller Bed and Breakfast is run mainly by Linda and Jenny.  As Linda is the only one cooking (it’s best if you avoid Jenny’s cooking...unless you are very brave), breakfast time is restricted to 8-9 am.  

Can we cook or use the kitchen?

No.  Our kitchen is only for family use.  You are free to purchase prepared foods at the nearby supermarket and use the microwave in the kitchenette.   Please leave food waste in the kitchenette instead of in your room. 

What is in the kitchenette and is it available at all time?

There is a kitchenette with a bar fridge, a bar sink with instant hot water and a microwave available for guests between 7 am to 10 pm.  There is basic cutlery, dishes and cups in the cupboards.  Complimentary tea bags, instant coffee and hot chocolate is available in the dining room.  For everyone's enjoyment, please wash your dishes after use.  

Can we use your wash machine and dryer?

No.  If you do not wish to spend the time on going to the laundromat, we do offer a wash and fold service at $10 per load.  You may also go to Great West Laundromat at 2955 W. 4th Avenue, Vancouver, a 10-minute drive from the B&B.  

Is smoking allowed in the house?

Sorry but smoking is not allowed in the house or on the premises, including the yards as smoke drifts inside the house through open windows in the summer. 

Do you accept pets?  Do you have pets in the house?

No to both questions due to allergies. 

What's your check-in time?  

Check-in is flexible so please check with us.  If the room is not ready when you arrive, you are welcome to leave your luggage in the living room so you can visit the city without the burden of suitcases.  No valuables in luggage please. 

We are arriving late, is it possible?    

It is possible to check-in late provided you are considerate and use common sense - speak quietly, walk softly and most importantly, have showers in the morning.  If you really must have showers, then please keep them very short in consideration of other guests' comfort.  If you have lots of luggage, please prepare a small overnight bag to bring to your room and leave the big bags in the living room until the morning.

What's your check-out time and can you keep our luggage for us?

Our official check-out time is 11 am.  If your flight is later in the day, you are welcome to leave your luggage in the living room after check-out.  No valuables please.   

Is there a curfew?  

No. However, because the rooms are all in close proximity and our family members live on the ground level, please note that quiet hours are from 10 pm – 7 am.  If you are arriving or departing during quiet hours, please be considerate of others. 

Can we wear shoes in the house?

Sorry but no outside shoes allowed in the house. 

We like/need to take naps during the day and need a quiet house.  Is your B&B quiet?

We live in a quiet residential neighbourhood and the house is quiet at night, however, if you need a place to sleep/nap or simply need a quiet room during the day, we are not suitable .  In addition to having the B&B in the house, we live and work in the house.  So we talk and laugh in normal conversational volumes (Linda was a soprano!), use the vacuum,  run the water etc, and Linda teaches piano and music in the dining area.  The lesson stops at 8:45 pm at the latest. Generally, the family's quiet hour starts at 9:00 pm and kicks in at 10:00 pm.  We are a great choice if you are looking for a genuine traditional B&B experience but bluntly put, if you need total peace and quiet during the day, we are not able to provide it.

What TV channels do you provide?    

We subscribe to a basic cable TV package.  If your favourite show is not in one of the channels, we provide free wi-fi and you can watch it online on your own device.

How do we make reservations?

We rely on the old fashion honour system in accepting reservations.  Once your plans are finalized and you have firmly decided to stay with us, all you need is to email the full names of each guest in your party, your phone number, address and an estimated arrival time.  In case you are curious, yes, the old fashion honour systems works - not perfectly but it works. 

What's your cancellation policy?

Please note that we rely on honour system in accepting reservations so please make the reservation after your travel plans are finalized and you have firmly decided to stay with us.   A minimum two-week notice is necessary for cancellation or changes.  Less than two weeks’ notice will incur a fee equal to one night’s stay.     

Although the official cancellation period is two weeks, please give us as much as notice as possible if your travel plans change.  We are a very small establishment and cancellation/no-shows have a huge negative impact on us.  We may have turned down requests for bookings based on your reservation so plenty of notice of any changes on your part is greatly appreciated.